Refugio Farm Equestrian Center LLC (RFEC) Policies & Procedures
All riders and guests must sign a liability waiver and a consent form prior to participating in any riding activities or entering the premises.
Tuition & Payments:
* Tuition is due on the 1st of each month.
* A $35 late fee will be applied to all payments received after the 5th of the month.
* No refunds will be issued for missed lessons due to any reason as there is always a make up option provided if a proper notice given .
* Make-up lessons will Always be offered for cancellations due to weather or unforeseen circumstances on our part.
* Cancellations must be made at least 48 hours in advance to avoid forfeiture of the lesson.
* Only one make-up lesson is permitted per quarter (every 3 months) unless prior arrangements are made.
* Please note that lesson times are reserved exclusively for each student.
Contractual Agreements:
* A minimum 6-month contract is required for all students to ensure consistent learning and progress in riding fundamentals, safety, and horsemanship.
* After the initial 6-month contract, a 60-day written notice is required for termination or changes to lesson schedules.
* In cases of medical emergencies or deployment (with proper documentation), the 6-month contract may be waived, and the 60-day termination notice will apply.
Cancellation Policy:
* All non-tangible services (riding lessons) are non-refundable.
* Deposits and payments for services rendered are non-refundable.
* Credits for future services may be offered in cases of emergencies with proper notice and written consent, subject to availability.
General Information:
* Our program is designed as a monthly tuition-based service.
* By purchasing and paying for services through our website, you agree to all RFEC terms, conditions, policies, and procedures regarding cancellations, rescheduling, tuition, and terminations.
Refugio Farm Equestrian Center LLC (RFEC)